Keep your retail industry workforce safe and productive with a proactive workplace healthcare management program. Axiom Medical can help!

The dynamic retail industry relies on a plethora of complicated operations and activities. For a smooth business operation and to march forward, retail companies require people, machines, and technologies to work in concert. Despite the perceptions that the retail businesses are low-risk and relatively free of occupational injuries, several occupational health hazards negatively impact the industry’s workforce and hinder productivity.

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Major Workplace Health Issues in Retail Industry:

According to the National Occupational Research Agenda (NORA) and the National Institute for Occupational Safety and Health (NIOSH), businesses in the retail industry are often prone to workplace incidents on the warehouse front. Due to the heavy machinery operations, regular CDL driving, and shipping operations, incidents remain common in this sector.

As a matter of fact, more than 2.4% of workers suffer from a work-related illness, and about 2.1% of workers suffer a workplace injury in the retail and wholesale trade. Health and safety is always a critical factor in keeping your workplace and workforce healthy and productive. Since retail is far from low-risk and occupational injuries, working with a healthcare strategic partner always helps.

How Can Axiom Medical Help?


Axiom Medical offers FirstCall Telehealth, a new and fresh approach to manage workplace injuries across several industries and retail, in particular.

Some of the key highlights of our new service are:


  • 24/7 nationwide access to licensed medical professionals
  • Three-tier levels of service options to meet clients’ needs
  • Immediate assessment by licensed medical professionals with a medical history and medication review
  • Quick turnaround time in providing medical disposition recommendations
  • Telephonic case management with first aid measures
  • Recommendations for further evaluation/treatment
  • Real-time reporting and prompt communication with employers
  • TPA/work comp carrier collaboration and cost containment

Return to Work Clearance:


With Axiom Medical’s Return to Work Clearance Program, employers in retail can now manage their workforce health and productivity loss due to a personal injury. Our program offers round-the-clock care to ensure your employees’ quick recovery from the workplace and personal injuries and quickly return to work. Whether you need telephonic case management or a customized plan with Return To Work Program, Axiom Medical’s experienced team can develop a custom-tailored plan with policies and procedures designed to expedite safe back-to-work. Our team will implement employee absence management and functional testing as required by the client.

Some of the key highlights of our Return To Work Plan are:


  • Reduced productivity loss due to employee absence
  • Decreased work-related illness and injuries
  • Low workers’ compensation cost and healthcare costs
  • Minimal workplace accident
  • Improved productivity with low production disruption caused due to re-injury

Workplace Infectious Disease Spread:


Since the beginning of the pandemic, infectious disease spread has been a major workplace health challenge. Because retail industry workers fall into the typically essential zone, remote working is not a choice. With several infectious disease breakouts reported since 2020, workplace disease spread is a major retail industry health issue that puts the entire organization at risk of contracting a viral infection.

Long-Term Case Management:


Having Axiom as a strategic healthcare partner for workplace injury management, businesses in the retail industry will notice a substantial decrease in workers’ comp and disability claims.

Axiom Medical’s long-term case management team is proficient in workers’ compensation regulations and case management. We understand the need to maintain a balance between productivity goals, workplace health needs, and injury recovery with quality healthcare. To facilitate this balance, our Long-Term Case Management team will remain in contact with the injured employee to ensure that appropriate care is delivered. They will also assist employers with Fit-For-Duty Exam set up for their injured employees before allowing them to work.

Some of the key highlights of our Long-Term Case Management service include:


  • Lower medical costs
  • Reduced Lost Time Days away from work
  • Minimized administrative workload
  • Real-time reporting with constant communication with employees and employers

Injury Case Management:


With Axiom Medical’s injury case management, we provide immediate access to care.  With timely intervention, your employees may be given appropriate first aid measure treatment recommendations to aid their recovery process. With over 65% of cases being managed in-house with quick, telephonic, first aid measures, most injuries do not require formal medical attention.

What are the Safety Risks Associated With the Retail Industry?


Retail jobs typically involve moving heavy loads, lifting, long periods of standing, and heavy machinery operations. Due to these critical job operations, retail workers face many workplace hazards on a day to day basis. Cramped storage areas, unstable racks, usage of unsafe ladders, and poor operational planning also increase the risk of injury in a retail business.


With Axiom Injury Case Management, there is no waiting at an ER or clinic and 24/7 access to quality care.


Axiom Medical’s long-term case management team is proficient in workers’ compensation regulations and case management.


Axiom Medical’s Return To Work Plan ensures that your employees are fit for duty and can safely resume physical job duties

Axiom Medical Can Help!


Start with your retail industry-focused workplace safety program by implementing safety practices today. Axiom Medical’s team will assist clients like you with identifying workplace hazards and reducing workers’ exposure to them. Some of the main focus on Axiom Medical’s industry-specific program includes accident prevention with employee testing and risk assessment and mitigation programs, workplace infection control programs (COVID-19 and other infectious diseases), and employee vaccination. Axiom Medical also offers drug screening services specializing in testing and training and can help businesses in this industry with drug and alcohol screening and compliance program to reduce workplace risks.

Call us today and let our experts help you!

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They Said It!

I believe with confidence that we are reaching all of our expected goals by bringing Axiom on as an outsourced case management solution.

Axiom has helped us closely monitor the injured employee’s progress through the medical treatment process. Early treatment has kept our employees at work when in the past they would have likely taken time off or been placed off by a physician.

I recommend Axiom because their Nurse Case Management Team is their biggest asset. They are accessible, give great reports and are responsive to our needs.



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